ZohoProject launches….takes the battle to BaseCamp’s doorsteps

zf1.jpg Zoho has launched its project management baby called ZohoProject. I got a couple of emails yesterday (from Arvind & Sriram at their Chennai office) breaking the news to me. And their emails conveyed a sense of excitement and anticipation. The tone of their emails tell me, that this is by far the most ambitious of Zoho’s products. And something that Zoho’s top management is pinning a lot of hope on. Why so?

Here’s what I think– Zoho (till now) has got wide acclaim for its weboffice products. But all its other products are free for use (as far as I can remember) and hence, more of technology demonstrators than commercial offerings. With ZohoProject, this is set to change. For, apart from a basic free version, ZohoProject is charged for commercial usage. This is a market where customers are paying real money to use competing products (like BaseCamp), unlike online word processors, spreadsheets etc, which are all free to use. In that sense, this is also a moment of reckoning for Zoho’s team. It is one thing to wow people with ‘proof of concept’ free products; it is a totally different ballgame to get people to actually pay for those products and make a commercial success out of it.

So how does ZohoProject look like. I am a very active user of BaseCamp, and hence comparisons are inevitable. My first impression is that ZohoProject looks different from BaseCamp. It has the easy simplicity that you would expect of world class Web2.0 products but it looks more feature heavy than BaseCamp. BaseCamp was built around the philosophy of ‘building less and less’ but ZohoProject seems to be oriented differently. Proof of this lies in features like meeting schedulers and Gantt charts. This factor by itself could be crucial, for BaseCamp’s ‘project mgmt process design’ is considered by many, to be the REAL reason behind its staggering success. Zoho’s usage plans ($5 p.m. for 3 projects) are priced lower than BaseCamp ($12 p.m. for 3 projects) and could actually get some cost conscious customers to switch besides netting some first timers. Like CampFire (the chat in BaseCamp), Zoho has ZohoChat which can be integrated into ZohoProjects (coming soon).

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In my opinion, ZohoProject initially will not find it easy. For it is up against a competitor that not only has the first mover advantage; you must remember that 37Signals is undoubtedly a poster child of the Web2.0 era, and hence a ‘sentimental favourite‘.

On the other hand, there is a ‘Bazooka’ that Zoho has up its sleeves. Guess what? It’s the vast array of solid weboffice products like ZohoWriter, ZohoSheet etc. that have already proven their worth. Once Zoho is able to provide a single sign on to its entire product range (planned pretty soon) and integrate Writer, Sheet etc into ZohoProjects, that will add decisive firepower to its arsenal. And that is when the real battle will begin. Watch this space for more action in future!

7 thoughts on “ZohoProject launches….takes the battle to BaseCamp’s doorsteps

  1. Arvind

    Nice post, Amit! Thanks for taking note of Zoho Projects!! Yes, we are pretty excited about the release. Actually, we have a commercial service in Zoho CRM, which was there in Beta even before Zoho Writer/Sheet & targeted at the Enterprise market like Zoho Projects. Zoho Virtual Office, which is now an installable product will soon make the debut as a web service too. Zoho Writer/Sheet/Show etc will all have commercial versions (a free personal version will continue to be there). As our tagline goes, Expect more from Zoho 🙂

    Reply
  2. amit Post author

    Hi Arvind,

    I really marvel at the way Zoho is handling the development of these different products, all at the same time. When we met in Chennai, I remember you telling me that Zoho has a 25 member development team. That must be a mindboggling task. I’d love to know more about how you guys are doing this.

    amit

    Reply
  3. ngcoders

    Hmm

    Another Project management App – Functionality wise i didnt check it out much but gui need huge improvements. The gui looks like one of the OSS php project app i used once.With such a gui i dont belive itll dent the basecamp market – Even active collab has a better gui.

    Reply
  4. amit Post author

    Ngcoders,

    The UI looks fine to me; however Zoho’s gamble on a ‘feature rich’ application could turn off potential users. Basecamp was successful because of its no-frills approach and use of minimal features. Otherwise, project management softwares can be quite painful to use. I have myself tried out quite a few before Basecamp but it never clicked.

    I think Zoho’s biggest challenge is convincing users that the additional features they have built actually adds incremental value, without compromising on usability. Otherwise, they are likely to have a tough time.

    amit

    Reply
  5. ngcoders

    By GUI i meant usability and interface only , The interface looks complicated and not that user friendly.I think basecamp made money in this crowded market where OSS are also there is because of there approach toward minimalization and usability , which i dont see here.

    Im with you on the second point.

    Reply
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